Old Town Atrium FAQ
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What is provided with the venue rental?
Old Town Atrium provides exclusive use of the Atrium and staging kitchen on the day of your event. We provide five-foot round tables, six-foot buffet tables, and black Chiavari chairs for up to 120 guests. All other event prep, cleanup, and planning services must be handled by the client. Old Town Atrium staff will set up and break down the tables and chairs for your event.
How early can a client or vendor get in to setup?
Old Town Atrium staff sets tables, chairs, and linens the day before any event. If the event is on a Saturday or Sunday, clients or vendors may arrive at the venue as early as 8am. If the event is on a weekday evening, the client or vendors may begin setting up as early as 4pm.
How late can an event go?
Old Town Atrium is in a residential neighborhood, even though it faces Madison Avenue. Events held on Friday and Saturday evenings must end no later than 10 pm.Events held Monday through Thursday and Sunday evenings must end no later than 9 pm.
Are there decoration limitations?
Clients and vendors may decorate the space but shall not use any permanent or damaging adhesive methods for hanging decorations, including nails, staples or tape on walls, ceilings or floors. Candles must be enclosed. Glitter, confetti or similar materials that require an excessive amount of cleanup are not permitted. Any balloons must be securely fastened to tables or similar structures.
Are plates, flatware, and glassware provided?
Old Town Atrium does not provide these items. Clients may bring in their own or use those provided by their caterer.
Does rental include event coordination services?
The rental fee does not include any coordination services. Each event will have a staff member to open and close the venue for the day of the event as well as be your contact person.
What is the cancellation policy?
No refunds of the space rental fee will be paid fourteen (14) days prior to an event, as the agreement to rent the space may cause the loss of another booking.
Is the site handicap accessible?
There are multiple handicap parking spots along the west side of Old Town Atrium as well as a ramp located on the north side of the building.
What is the parking situation?
Complimentary guest parking is located across Broadway Street on the south side of the venue and along the west side of the building.